FAQ

🎓 General FAQs

1. What courses do you offer at your academy?

We offer a wide range of academic and professional coaching programs including UPSC, PSC, Bank PO/Clerk, IELTS, TOEFL, AI, Programming, Law, Management, Engineering, and more.

2. Are your coaching programs available online or offline?

Most of our programs are conducted offline in classroom mode. Selected courses are available in online or hybrid mode.

3. Where is your coaching centre located?

Our main centre is located in Kollam, Kerala. Complete address and location map is available on our Contact Us page.

4. What makes your academy different from other coaching centres in Kollam?

We offer expert-led training, structured learning paths, real-time practice sessions, individual mentorship, and industry-relevant curriculum.

📚 Courses & Curriculum

1. Which competitive exams do you provide coaching for?

We cover UPSC (IAS/IPS/IFS), KAS, GATE, CAT, GMAT, GRE, SSC-CGL, SBI PO, RBI Grade B, LSAT, SAT, and more.

2. Do you offer coaching for school and college-level subjects?

Yes, we have programs for PU/Plus One & Two streams (Science, Humanities, Commerce), BTech, MTech, MBA, MCA, and LLB support coaching.

3. Is there a fixed schedule or flexible timing for classes?

Most of our programs follow fixed schedules, but we offer weekend and evening batches for working professionals.

💳 Admissions & Fees

1. How do I register for a course?

You can register through our website, by visiting the centre, or through phone/WhatsApp by speaking to our counselors.

2. Can I enroll in a course online through your website?

Yes, online registration is enabled with payment integration through WooCommerce for seamless enrollment.

3. What is your refund or cancellation policy?

Refunds are only issued in case of administrative cancellations or major scheduling conflicts. Terms apply.

🛠️ Technical & Platform FAQs

1. I’m facing issues logging into the student portal. What should I do?

Please ensure your credentials are correct. For password resets or issues, contact our technical support team.

2. How do I access recorded classes or study materials?

All recorded sessions and materials are available in the Student Dashboard once you log in.

3. Do I need to install any special software to join online classes?

No special software is needed. Courses can be accessed via web browser. Zoom or Google Meet links may be shared for live classes